{
    "id": "/",
    "name": "IT Support PTAMGM",
    "short_name": "IT Support",
    "description": "Ticketing IT Support PT Air Minum Giri Menang - lapor kendala IT cukup dengan NIK, tanpa perlu login.",
    "start_url": "/",
    "scope": "/",
    "display": "standalone",
    "display_override": ["standalone", "minimal-ui"],
    "background_color": "#f9fafb",
    "theme_color": "#2563eb",
    "orientation": "portrait-primary",
    "lang": "id",
    "dir": "ltr",
    "categories": ["business", "productivity", "utilities"],
    "prefer_related_applications": false,
    "icons": [
        { "src": "/images/icons/icon-192.png", "sizes": "192x192", "type": "image/png", "purpose": "any" },
        { "src": "/images/icons/icon-512.png", "sizes": "512x512", "type": "image/png", "purpose": "any" },
        { "src": "/images/icons/icon-512-maskable.png", "sizes": "512x512", "type": "image/png", "purpose": "maskable" }
    ],
    "screenshots": [
        {
            "src": "/images/screenshots/dashboard-wide.png",
            "sizes": "1280x720",
            "type": "image/png",
            "form_factor": "wide",
            "label": "Dashboard IT Support PTAMGM"
        },
        {
            "src": "/images/screenshots/wizard-narrow.png",
            "sizes": "390x844",
            "type": "image/png",
            "form_factor": "narrow",
            "label": "Membuat tiket cukup dengan NIK"
        }
    ],
    "shortcuts": [
        {
            "name": "Buat Tiket Baru",
            "short_name": "Buat Tiket",
            "description": "Lapor kendala IT baru",
            "url": "/tickets/create",
            "icons": [{ "src": "/images/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }]
        },
        {
            "name": "Dashboard",
            "short_name": "Dashboard",
            "description": "Ringkasan tiket dan status SLA",
            "url": "/",
            "icons": [{ "src": "/images/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }]
        },
        {
            "name": "Knowledge Base",
            "short_name": "Knowledge Base",
            "description": "Cari solusi sebelum membuat tiket",
            "url": "/knowledge-base",
            "icons": [{ "src": "/images/icons/icon-192.png", "sizes": "192x192", "type": "image/png" }]
        }
    ]
}